Manage and update User Names and Types

Super Administrators can correct user type names (roles) and remove unused user types to keep the platform organised and ensure accurate role assignment.

• From the user’s profile card, click the arrow down.

• Select Update User from the dropdown menu.

• The user profile screen will display the person’s name, profile picture, and current status (role).

• Click the pencil icon next to the name or profile fields to edit.

• Scroll to the Status field in the user details form.

• Click on the current role tag (e.g., Approved Expert) to remove it.

• Start typing the correct role name in the Status field and select it from the list of available roles.

• Click Save to apply the changes.

Best Practices:
- Keep role names clear and consistent (e.g., Learner, Facilitator, Super Admin, Approved Expert).
- Avoid removing default system roles.
- Always reassign users before deleting a role.

Take a look at the following articles in this section for more details:

• Manage Admins
• Manage Facilitators
• Manage Groups
• Edit a Group
• Manage Users and Groups
• Add Facilitator/ Admin
• Add Learners Individually
• Upload a CSV list of Learners
• Customise Invitation Email
• Publish a Group

Check out our Coursebox Demonstration Video Library for Tutorials.