The AI Tutor in Coursebox provides learners with real-time, conversational support directly inside a course. It helps learners ask questions, clarify concepts, and stay engaged—while allowing course creators to control how support is delivered.

You can choose between:

• Coursebox Tutor (built-in AI tutor), or

• Custom Tutor (your own external chatbot embedded via iframe)

Both options enhance learner engagement, provide just-in-time assistance, and deliver a more personalised learning experience.

Note your plan may have a cap on total enabled AI chatbot tutors: if necessary, you may disable a course chatbot and enable new chatbots in alternative courses instead.

When a new course is created, Coursebox automatically adds a standard AI Tutor.

• A tutor image is generated automatically

• The tutor is assigned a course-specific name

• A welcome message is included

• The tutor is trained on the course content

This tutor represents the course facilitator and is designed to answer learner questions based on the course material.

To add a tutor you can do so from the bottom menu.

Coursebox AI tutor

To change the settings of the Coursebox Tutor: 

• Go to the bottom menu on your course and select AI Tutor
• When the following pop up appears, you can change the Instructions, welcome message, Tutor Name, Tutor image and add files or websites to train the Tutor.

Example of Custom Instructions:

“You are a helpful tutor for the course ‘How to Create and Sell Courses with Coursebox AI.’ Answer questions and support learners based only on the content of this course.”

Example of Welcome Message

“Hi, I am your tutor. How can I help you learn?”

Example of Tutor Name

Choose a friendly, human-like name (e.g., “Mike”).

Specs for Tutor Icon/Image

• Upload a JPG, PNG, or SVG image (max 1MB) to personalise your tutor.

You can customise the tutor's personality, name, and response scope to align with your course goals. This tool enhances the learner experience by providing real-time assistance and reinforcing key concepts.

Custom AI Tutor

If you use an external chatbot (for example, one built with Chatbase or a similar tool), you can embed it into your course using the Custom Tutor option and pasting an iframe embed code into Coursebox

• Open your course and Scroll to the bottom menu and select AI Tutor.

• Disable Use Coursebox Tutor.

Note: If you fail to do this, you will get prompted to do so in the next step.

• Select Custom Tutor and paste your chatbot’s iframe code into the Insert iframe code field.

• Upload a Chat Icon (see image requirements below) and click Save.

Train the Tutor on files and websites

You can now train your AI Tutor using specific course materials, documents, or external websites. This ensures the AI provides accurate, course-aligned responses.

The steps are:

• Open AI Tutor Settings.
• Under the Optional section, click + files or website
• Choose from:
  • Upload File (PDF, Word, TXT)
  • Link to Website
• Add your materials and click Save & Train.

The AI Tutor will instantly ingest the content and use it to answer learner questions during the course.

Restrict AI Responses

To maintain accuracy, compliance, or tone, you can limit how freely the AI Tutor responds. This is especially useful when working with regulated content, proprietary materials, or specific instructional frameworks.

The steps are:

• Go to AI Tutor Settings.
• Toggle on Restrict Responses.

Best Practice: Enable restrictions for compliance-heavy or technical courses to maintain instructional accuracy.

For more information on AI Tutor go to: AI Tools & Elements