Every LMS, Business, and Enterprise account on Coursebox includes a free subdomain by default (e.g. yourname.coursebox.ai).
Many organisations prefer to use their own domain or subdomain instead (e.g. courses.yourcompany.com). This is fully supported, but it does require a short manual setup process.
To begin, please contact our support team at support@coursebox.ai or create a ticket via our help desk: https://courseboxptyltd.freshdesk.com/support/home
Our team will guide you through the steps and complete the configuration for you.
Bring Your Own Domain
The Bring Your Own Domain feature allows you to connect a custom domain (for example, learn.yourdomain.com) to your Coursebox portal instead of using the default Coursebox URL.
Steps to Configure a Custom Domain
Navigate to Theme in the portal settings.
Click Theme. A new window will open displaying the portal branding options.
In the General tab, locate the Bring Your Own Domain section.
In the domain field, enter your custom domain (for example:
learn.yourdomain.com) and click Save.
A setup window will appear to guide you through configuration
Click Continue to begin
- Log in to your domain provider (e.g. Network Solutions)
- This allows automatic DNS configuration
- The system will automatically configure your domain
- This may take a few minutes
When the configuration is successful, the domain will display with a success indicator.
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