How can I use my Domain Name with Coursebox?

Every LMS, Business, and Enterprise account on Coursebox includes a free subdomain by default (e.g. yourname.coursebox.ai).

Many organisations prefer to use their own domain or subdomain instead (e.g. courses.yourcompany.com). This is fully supported, but it does require a short manual setup process.

To begin, please contact our support team at support@coursebox.ai or create a ticket via our help desk: https://courseboxptyltd.freshdesk.com/support/home

Our team will guide you through the steps and complete the configuration for you.

How the Setup Works

You will continue to host and manage your DNS settings through your existing domain provider (e.g. GoDaddy, Cloudflare, Namecheap, etc.).

As part of the setup, we will map your chosen domain or subdomain to your Coursebox installation.

Action Required: Update Your DNS Records

To proceed, please update your DNS settings as follows:

1. Add an A Record

   • Host / Name: the domain or subdomain you wish to use

   • Value / Points to: 57.128.40.30

2. Save the changes in your DNS provider.

3. Notify our support team once the A record has been added. We will then complete the final configuration on our side.

   
   

Important: System emails will continue to come from
noreply@notifications.coursebox.ai.

For more information go to: Account Access, Management & Subscription