Manage Notifications

Created by Carolina Martin, Modified on Wed, 27 Aug at 9:45 PM by Carolina Martin

Super Administrators can manage a variety of user-generated notifications and system alerts within the Coursebox platform. These settings help you control how and when you receive updates about user activities, learning events, and system messages.

Accessing Notification Settings

From the top navigation bar, click the dropdown menu (▼) next to your profile icon
Select Settings from the menu.

In the Notifications section, click Change Notifications.
Toggle Receive browser notifications ON/OFF to control whether alerts appear directly in your browser.

Messages Notification Setting

Messages – Enable to receive email alerts for new messages. This works even if the main Email Notifications setting is OFF.

There are 10 major notification categories you can manage:

Click into any category (e.g., General) to select or deselect specific notifications.
Some notifications (like mandatory system messages and broadcasts) cannot be disabled.

General Notifications

The General notification category covers core platform interactions and updates, ensuring you stay informed about activity related to your posts, comments, and account.

Notification Type	Description
Post Likes	Alerts when someone likes your post.
Post Commented	Sent when someone comments on your post.
Follows	Notifies you when another user follows you.
Weekly Digest	A summary email containing key updates and activities from the past week.
Registration Confirmation	Sent after a successful account registration.
Comment Reports	Alerts when a comment you posted is reported.
Post Flags	Notifies you when a post is flagged by another user.
Comment Likes	Alerts when someone likes your comment.
Comment Replies	Sent when someone replies to your comment.

Learning Notifications

Updates related to course enrolments, learning content creation, and other learning approvals. These notifications help you monitor learning progress, administrative changes, and learner engagement.

Notification Type	Description
Learning Activity Deletion	Alerts when an existing learning activity is deleted.
New Learner Joined	Sent when a new learner joins a course or learning activity.
Learning Activity Moves	Notifies when a learning activity is moved to a different location or sequence.
Learning Activity Creations	Alerts when a new learning activity is created.
Learning Activity Post Comments	Triggered when a comment is posted within a learning activity.
New Activity Posts	Sent when a new post is added to a learning activity.
New Enrolments	Alerts when a new learner enrols in a course.
Enrolments Removals	Sent when a learner’s enrolment is removed.
Learner Unenrolled	Alerts when a learner manually unenrols from a course.
Learning Activity Updates	Sent when an existing learning activity is updated.
Learning Admin Rights Additions	Notifies when admin rights are granted for a learning activity.
Learning Approvals	Sent when a learning request or submission is approved.
Learning Denials	Alerts when a learning request or submission is denied.
Learning Facilitator Rights Additions	Notifies when facilitator rights are granted for a learning activity.
Learning User Enrols – Admin	Sent when an admin enrols a user into a learning activity.
Learning User Removals	Alerts when a learner is removed from a learning activity.
Learning User Removals – Admin	Notifies when an admin removes a learner from a learning activity.
Expert Status Approvals	Sent when a request for expert status is approved.
Expert Status Denials	Alerts when a request for expert status is denied.
Expert Status Requests	Sent when a user requests expert status.
Certificate Completions	Alerts when a learner completes a course and is issued a certificate.
Activity Submission Assessments	Sent when a learner’s activity submission is assessed.
AI Course Content Completion	Notifies when AI-generated course content is completed.
AI Course Content Completion Delay	Alerts when there is a delay in completing AI-generated content.
Activity Submission Comments	Sent when a comment is added to a learner’s submission.
Activity Submission Completions	Alerts when a learner completes an activity submission.
Activity Submission Creations	Sent when a new activity submission is created.
Learning Access Approvals	Notifies when a learning access request is approved.
Learning Access Approvals – Owner	Sent to the owner when a learning access request is approved.
Learning Access Denials	Alerts when a learning access request is denied.
Learning Access Denials – Owner	Sent to the owner when a learning access request is denied.
Learning Access Requests – Owner	Sent to the owner when a learning access request is made.
Activity SCORM Note Submissions	Notifies when a SCORM note is submitted for an activity.
Activity SCORM Note Comments	Alerts when a comment is added to a SCORM note submission.

Mentions Notifications

The Mentions notification category alerts you when you or your groups are tagged in various activities across the Coursebox platform. These notifications help ensure you never miss relevant interactions or discussions.

Notification Type	Description
Activity Submission Comment Mentions	Alerts when you are mentioned in a comment on an activity submission.
Activity Submission Mentions	Sent when you are mentioned directly within an activity submission.
Channel Comment Mentions	Notifies you when you are tagged in a comment within a channel discussion.
Channel Post Mentions	Sent when you are mentioned in a post within a channel.
Question Answer Mentions	Alerts when you are mentioned in an answer within the Questions section.
Question Comment Mentions	Notifies you when you are tagged in a comment on a question.
Question Mentions	Sent when you are mentioned directly in a question.
All Mention	Alerts when you are tagged using a general “@all” mention in any section.
Group Mention	Notifies you when your group is mentioned in any post, comment, or discussion.

Payments Notifications

The Payments notification category keeps you informed of all transactions, payment successes, and failures within the Coursebox platform. These notifications help administrators, course owners, and super admins monitor financial activity across courses, channels, bookings, and the portal.

Notification Type	Description
Stripe Connected	Alerts when the Stripe payment gateway has been successfully connected to the platform.
Learning Payment Successes	Sent when a payment for a learning activity is successful.
Learning Payment Successes – Owner	Notifies the course owner when a payment for their learning activity is successful.
Channel Payment Failures	Alerts when a payment for a channel-related purchase fails.
Channel Payment Successes	Sent when a payment for a channel-related purchase is successful.
Channel Payment Successes – Owner	Notifies the channel owner when a payment is successful for their channel.
Booking Time Payment Successes	Sent when a payment for a booked time slot is successful.
Booking Time Payment Successes – Owner	Notifies the booking owner when a payment for their booked time slot is successful.
Booking Time Failures	Alerts when a payment for a booked time slot fails.
Portal Payment Successes	Sent when a payment for a portal-related service or product is successful.
Portal Payment Successes – Super Admin	Notifies the Super Admin when a portal-related payment is successful.

Questions Notifications

The Questions notification category provides updates related to the platform’s Q&A section. These notifications help you track responses, interactions, and moderation activities in question threads.

Notification Type	Description
Questions Answers Likes	Alerts when someone likes an answer you have posted.
Questions Answer	Sent when a new answer is posted to a question you are following or have asked.
Question Assignees Additions	Notifies you when you are assigned to respond to or manage a specific question.
Question Flags	Alerts when a question is flagged for review or moderation.

Channels Notifications

The Channels notification category provides alerts about activity, requests, and administrative changes within channels you manage or follow. These notifications help you stay informed about access permissions, publishing actions, and content updates.

Notification Type	Description
Channel Access Approvals	Alerts when a request to access a channel is approved.
Channel Access Denials	Sent when a request to access a channel is denied.
Channel Access Requests	Notifies you when a user requests access to a channel.
Channel Admin Approval Requests	Alerts when someone requests to be an admin for a channel.
Channel Admin Rights Additions	Sent when admin rights are granted to a user for a channel.
Channel Admin Rights Removals	Alerts when admin rights are removed from a channel admin.
Channel Publishing Requests – Owner	Notifies a channel owner when a publishing request is made for their channel.
Channel Publishes – Owner	Alerts the channel owner when content is successfully published.
Channel Trial Starts	Sent when a channel trial period begins.
Channel Trial Starts – Owner	Notifies the channel owner when their channel trial period begins.
New Post in Followed Channel	Alerts you when a new post is made in a channel you follow.

Channel Events Notifications

The Channel Events notification category provides updates about event bookings, attendance, and scheduling within channels. These notifications help event organisers, attendees, and channel owners stay informed about confirmations, cancellations, and reminders.

Notification Type	Description
Attendance Cancellations	Alerts when a participant cancels their attendance for an event.
Attendance Cancellations – Owner	Notifies the event owner when a participant cancels attendance.
Attendance Confirmation	Sent when your attendance for an event is confirmed.
Attendance Confirmation – Owner	Notifies the event owner when a participant’s attendance is confirmed.
Event Booked	Alerts when you successfully book a spot in an event.
Event Booking Approvals	Sent when an event booking request is approved.
Event Booking Rejections	Alerts when an event booking request is rejected.
Event Booking Requests – Owner	Notifies the event owner when someone requests to book their event.
Event Creations	Sent when a new event is created within a channel.
Event Reminder	A reminder sent prior to an upcoming event you are attending or managing.

Resources Notifications

The Resources notification category manages alerts related to shared resources and access permissions. These notifications help resource owners and users track sharing activity and respond to access requests promptly.

Notification Type	Description
Shared Resource Folders	Alerts when a resource folder is shared with you.
Shared Resources	Sent when individual resources are shared with you.
Resource Folder Access Requested – Owner	Notifies the folder owner when someone requests access to a resource folder they manage.
Resource Folder Access Approved	Alerts when your request to access a resource folder is approved.
Resource Folder Access Declined	Sent when your request to access a resource folder is declined.
Resource Access Requested – Owner	Notifies the resource owner when someone requests access to a specific resource they manage.
Resource Access Approved	Alerts when your request to access a resource is approved.
Resource Access Declined	Sent when your request to access a resource is declined.

Email Broadcasts

The Email Broadcasts setting controls whether you receive large-scale communications sent from the platform, such as announcements, updates, and news from various areas of Coursebox.

When enabled, you will receive broadcast emails from:

Newsfeed – General platform-wide announcements.
Groups – Group-specific updates and announcements.
Automatic Regular Updates – Periodic email summaries or important notices generated by the system.

ON by default – This ensures you don’t miss important communications.
These broadcasts can be disabled if you prefer not to receive them.

Tip: It is recommended to keep this setting enabled to stay informed about platform-wide or group-related news that may not appear in your regular notifications.

Marketing Emails

The Marketing Emails setting controls whether you receive promotional content and marketing communications from Coursebox.

When enabled, you will receive:

Updates on new features and tools.
Invitations to webinars, events, or training sessions.
Promotional offers or discounts related to Coursebox services.

OFF by default – You will not receive marketing-related communications unless you manually enable this option.

Tip: Enable this setting if you want to stay informed about special offers, product updates, and marketing campaigns from Coursebox.

Messages

The Messages setting controls whether you receive email alerts when new messages arrive in your Coursebox inbox.

When enabled, you will receive an email notification each time:

You receive a direct message from another user.
You receive a group message in a space you are part of.

This setting works independently of the main Email Notifications toggle. Even if general email notifications are turned OFF, you will still receive message notifications if this option is ON.

ON by default – Ensures you are always notified of new messages.

Tip: Keep this setting enabled if you want to stay responsive to communication, especially for time-sensitive or important messages from learners, facilitators, or admins.

Take a look at the following articles in this section for more details:

Check out our Coursebox Demonstration Video Library for Tutorials