Cancelling Plan and Deleting Account

You can manage your Coursebox account settings directly from your profile menu. This includes enabling Multi-Factor Authentication (MFA), cancelling your plan, or deleting your account.

Accessing Account Settings

• Click the profile dropdown icon (top right corner of your screen).

• Select Settings from the menu.

• Under Manage Account, you’ll see options to Enable MFA, Cancel Plan, and Delete Account.

Deleting Your Account

You can only delete your account after cancelling your plan.

Steps to Delete Your Account:

1. After your plan is cancelled, return to Settings → Manage Account.

2. Click Delete Account.

3. A confirmation message will appear:

   “Do you really want to delete your account?
   To delete your account, you must first cancel your plan.”

4. If your plan is already cancelled, confirm to permanently delete your account.

✅ Tip: If you change your mind, click Never mind (green button) to cancel the deletion process.

Cancelling Your Plan

Before deleting your account, you must cancel your active plan.

Steps to Cancel Your Plan:

1. Go to Settings → Manage Account.

2. Click the Cancel Plan button (red).

3. A confirmation message will appear to ensure the cancellation is intentional.

4. Follow the prompts to confirm your plan cancellation.

? Note: Cancelling your plan stops future billing and access to premium features, but your account remains active until deleted.